About NAVEX One Incident Management
NAVEX One Incident Management puts an array of incident tracking tools in your hands, allowing you to capture and track multiple aspects of any issue or event. You can investigate ethics and compliance cases when an employee files a report of wrongdoing or when an anonymous report is submitted. All cases regardless of the reporting method are centralized within the application database. The Incident Management database enables organizations to:
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Effectively take action when misconduct is reported
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Resolve specific incidents
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View system-wide metrics to identify risk areas
What you can see and do in IM depends, in part, on the rights that your administrator assigns to you. If you have the right to view cases, you will see icons to assist you in quickly identifying the type of cases. The application also includes dynamic grids, which allow you to filter and sort information about cases and tasks. The following sections explain the rights available in the application, the meaning of icons, and the ways that you can manipulate the grids.
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